Last updated: 15 May 2026

These Terms of Service govern your use of the Alero website and services provided by Alero Technology Ltd (“Alero”, “we”, “us”, or “our”).

1. Use of the service

By accessing or using Alero, you agree to use the service only for lawful purposes and in accordance with these Terms.

2. Accounts

You may need to create an account or connect third-party services to use parts of Alero. You are responsible for maintaining the security of your account and any credentials used.

3. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue parts of the service from time to time.

4. Acceptable use

You agree not to misuse the service, including by:

• Attempting unauthorised access to systems or data
• Interfering with the operation or security of the service
• Using the service in a way that breaches applicable laws or regulations

5. Third-party platforms

Alero may integrate with third-party platforms and providers. Your use of those platforms may also be subject to their own terms and policies.

6. Fees and payments

Where the service is offered on a paid basis, pricing and payment terms will be provided separately. Failure to pay applicable fees may result in suspension or termination of access.

7. Intellectual property

All intellectual property rights in the Alero website and service, excluding customer-owned data and third-party materials, belong to Alero Technology Ltd or its licensors.

8. Customer data

You retain ownership of your data. You grant us the rights necessary to process that data for the purpose of providing the service.

9. No warranty

The service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied.

10. Limitation of liability

To the fullest extent permitted by law, Alero Technology Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from use of the service.

11. Termination

We may suspend or terminate access to the service if you breach these Terms or where reasonably necessary to protect the service or other users.

12. Changes to these terms

We may update these Terms from time to time. Continued use of the service after any updates means you accept the revised Terms.

13. Governing law

These Terms are governed by the laws of England and Wales, unless otherwise required by applicable law.

14. Contact

If you have any questions about these Terms, please contact Alero Technology Ltd through the contact details provided on our website.